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Terms & Conditions


Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Flowers McEwan Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Flowers McEwan Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 11, Belvedere Avenue, Leeds, LS17 8BN. Our company registration number is 4237360. The term ‘you’ refers to the user or viewer of our website.

Client Portal specific terms of conditions of use

Data security

Information shown on this site, or submitted to this site will be treated in the strictest confidence. However, Flowers McEwan cannot be held responsible for data lost as a result of unauthorised persons gaining access to your login details, so please keep these safe at all times. For a full description of our data protection policy please see our Privacy Policy.

Valuations and other plan information

The purpose of the portfolio information shown on our Client Portal is to provide you with a basic idea of the value of your portfolio’s value and make up.

Information from the Flowers McEwan client management system will be uploaded on a regular basis to Client Portal. However where details of the plans we hold on the client management system require to be manually update by us, we cannot guarantee that the information shown will match that held by product providers. In most cases this will be self-evident as the date that units or prices were last updated will be at some point in the past.

In some cases, the prices of investments on our system may be overridden by daily automatic price feeds but the number of units may need to be manually entered by us (e.g. where the plan receives regular payments or provides regular withdrawals, which result in a change in the numbers of units). Here the plan value may look up-to-date but still require to be manually updated.

If you require a definitive accurate valuation of any of your plans or your portfolio as a whole, then please request this from us.

Changes to your personal details

These may be submitted using via Client Portal but will not take effect until you have confirmed the changes (when you log out), then we have verified them. This can take up to 7 days to be processed. In some cases providers will require further written confirmation of your change of details (e.g. for a change of address). We will notify you of this if it is required.



General website terms and conditions of use

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.


Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Flowers McEwan Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Flowers McEwan Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Flowers McEwan Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.



Copyright notice

This website and its content is copyright of Flowers McEwan Ltd – © Flowers McEwan Ltd 2011. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.